MIAG Training Unit
MIAG's Training Unit (MTU) stands as our fee-for-service professional development training wing, guided by our seasoned staff with extensive expertise in community development. Our workshops are designed to keep you and your team up to speed with new and relevant skills, ensuring that you stay current in your field. These hands-on and interactive workshops go beyond traditional learning methods. They provide practical experiences, interactive sessions, and include comprehensive handouts and resources to enhance your learning. Upon the successful completion of each training set, participants will be awarded a Certificate of Completion.
By engaging in MTU workshops, you are not only acquire valuable knowledge and skills but also contribute directly to supporting local communities in need. All proceeds generated from these workshops play a crucial role in advancing our non-profit initiatives, creating a symbiotic relationship between professional development and community empowerment.
AI Readiness Series: Technology, Skills, and Career Growth
Free Training - Exclusive for MIAG Members
1. Keeping Up with Rapid Technological Change
Explore how AI and emerging technologies are transforming today's rapidly evolving tech landscape. This workshop helps you stay ahead of change, bridge the gap between global innovation and your career, and develop the mindset and tools needed to remain relevant in an AI-driven world.
Training Schedule (Hybrid Format)
May 28, 5:30 - 7:00 pm
2. Practical Hands-on AI Skills
Gain hands-on experience with key AI technologies, including Machine Learning, Computer Vision, Natural Language Processing, Agentic AI, Deep Learning, and Neural Networks. From foundational concepts to advanced applications, this workshop builds practical skills to confidently engage with today's AI tools and systems.
Training Schedule (Hybrid Format)
June 25, 5:30 – 7:00 pm
3. Career Growth and Job Relevance
Learn how to future-proof your career in a fast-changing job market shaped by AI and automation. This module focuses on aligning your strengths with emerging demands, strengthening professional relevance, and turning disruption into an opportunity for long-term career growth.
Training Schedule (Hybrid Format)
July 23, 5:30 – 7:00 pm
About the Facilitator
Jatin Naik is a technology professional specializing in Artificial Intelligence, Data Integration, and Business Intelligence, delivering scalable, high-impact solutions. He holds a Bachelor of Engineering and a Diploma in Business Management, along with certifications in AI & Machine Learning and Cybersecurity. He also supports various non-profit organizations through volunteer work.
Click here to register to this series you need to be MIAG Member.
For more information, contact us at
farida@miag.ca or call 647-638-3332
Mental Health First Aid (MHFA) Essentials
What we are providing
Mental Health First Aid (MHFA) provides practical skills to recognize and respond to mental health and substance use challenges until professional support is available.
This evidence-based program promotes early intervention, self-care, and supportive communities worldwide.
What You will Learn
- Recognize early signs of mental health challenges
- Respond with empathy and confidence
- Connect individuals to appropriate supports
- Maintain personal well-being
- Respond to mental health and substance use crises
Who Should Attend
Open to anyone 18+. No prior experience required.
Ideal for service providers, educators, frontline staff, community workers, caregivers, and individuals supporting mental well-being.
Group bookings (10+) and flexible scheduling available. Online and in-person delivery offered, per your request.
Training Format
Delivered by Certified Trainer Solinas Elgamal
1-day | Non-certification | Practical & interactive
Flexible dates are offered based on requests and demand.
Online via Zoom
For more information or any inquiries, reach out to us:
MHFA Certified Facilitator: Solinas Elgamal
Email: solinas@miag.ca.
Tel: +1 437 220-6659
Mental Health First Aid (MHFA) Certification
Mental Health First Aid (MHFA)
MHFA Certification equips participants with advanced knowledge and practical skills to support individuals experiencing mental health or substance use challenges, until professional help is available.
This internationally recognized program strengthens confidence, reduces stigma, and enhances the ability to respond effectively in crises. MHFA is delivered in over 35 countries with more than 8 million participants worldwide.
What You will Learn
- Recognize and respond to declining mental health and crisis situations
- Engage in supportive, compassionate conversations
- Connect individuals to professional or community resources
- Maintain personal well-being while helping others
- Deepen understanding of mental health disorders and influences
- Improve confidence and reduce stigma
Who Should Attend
Open to anyone 18+. No prior training required.
Recommended for service providers, educators, frontline staff, community workers, caregivers, and individuals supporting mental well-being.
Group bookings (10+) and flexible scheduling available. Training is offered online or in-person.
Training Format
Delivered by Certified Trainer Solinas Elgamal
Two-Day Training | Certification | Scenario-Based & Interactive
Flexible dates are offered based on requests and demand.
Online via Zoom
Thursday and Friday, May 21 and 22, 2026
For more information or any inquiries, reach out to us:
MHFA Certified Facilitator: Solinas Elgamal
Email: solinas@miag.ca.
Tel: +1 437 220-6659
Applied Suicide Intervention Skills Training (ASIST)
A powerful 2-day Applied Suicide Intervention Skills Training (ASIST) that equips you with the confidence and tools to support someone at risk of suicide.
This internationally recognized program by LivingWorks offers hands-on, practical training to help you recognize warning signs, engage in meaningful dialogue, and guide individuals toward safety and healing.
Ideal for healthcare professionals, educators, counsellors, youth workers, social workers, first responders, and all caring community members.
Facilitator: Yasmine Behiry
(Certified Trainer)
Group booking only.
Please contact
Yasmine Behiry at yasmine@miag.ca
or call us (905) 270 6252
CPI Nonviolent Crisis Intervention
Description: The CPI (Crisis Prevention Institute) Nonviolent Crisis Intervention (3rd Edition) course prepares participants to effectively prevent and de-escalate medium to high-risk behaviors using non-restrictive methods. Designed for individuals working in the shelter, housing, and homelessness sectors, this course is taught by CPI Certified Instructors who follow the Toronto Shelter Standards hands-off policy. We do NOT teach physical holds, and this will be recorded on your Blue Card and in the CPI database.
The course introduces the Crisis Development Model, a proprietary 4-step process for turning crises into opportunities for positive outcomes, and the Decision-Making Matrix, which helps create objective responses to behaviourshigh-risk behavior. Participants will also explore the effects of trauma and brain psychology on both the person in crisis and the responder. The training emphasizes verbal de-escalation strategies and disengagement techniques.
Learning Objectives
- Understand and apply the Crisis Development Model to manage crisis situations.
- Use the Decision-Making Matrix to plan objective responses to high-risk behaviors.
- Identify and explore the effects of trauma and brain psychology on individuals in crisis.
- Apply verbal de-escalation strategies to prevent escalation of crisis situations.
- Demonstrate disengagement techniques to safely manage crisis situations.
Learning Outcomes
- Be able to assess and respond to medium to high-risk behaviors using non-restrictive, non-physical methods.
- Effectively use verbal de-escalation strategies to diffuse potential crises.
- Be equipped to safely disengage from high-risk situations while prioritizing safety for all involved.
- Have a better understanding of trauma and its effect on individuals in crisis and on responders.
- Gain the ability to use evidence-based techniques that reduce staff injuries, suspensions, and improve staff retention.
Instructor: Yasmine Behiry
Next trainning dates:
In-person Saturday May 2 2026
Target Group: All
Prerequisites: Only MIAG members are eligible to take this course.
To know more about been a MIAG Member click here
Validity (Certification Timeline): One (1) year
Disclaimer:
This course includes physical elements, specifically disengagement techniques. Participants must be able to physically complete these disengagements to receive certification. If your organization requires training on physical holds, it is recommended to have your own CPI Certified Instructor to ensure that staff are properly trained on physical interventions. The course does not teach restrictive holds, and any reference to physical holds will be clearly noted on your Blue Card and in the CPI database.
Self-paced modules must be completed no later than 24 business hours prior to the live in-person session.
The benefits of being a MIAG member
MIAG members enjoy exclusive FREE access to all MTU SIGNATURE workshops,
training session, access to member-only training and more!
* By purchasing any MTU workshop/training, you agree to participate fully and acknowledge that your payment is non-refundable. If, for any reason, you are unable to participate at the registered time, you may transfer your enrollment to another program before the year ends. If the new workshop/training costs less, no refunds will be issued, but the difference can be applied as a discount toward another workshop /training within the same year.
