The Nonviolent Crisis Intervention (NVCI)
De-escalation techniques for organizations experiencing medium to high-risk behaviour.
Saturday, December 20th, 2025
What we are providing
The Nonviolent Crisis Intervention (NVCI) program teaches safe, empathetic techniques for
de-escalating conflicts and managing crises. It empowers professionals with tools for effective communication, preventing escalation, and ensuring the safety of all involved.
This training focuses on verbal de-escalation, intervention, and prevention strategies to address escalating situations. Participants will learn strategies to recognize and respond at the earliest possible points in a crisis, using various verbal and nonverbal techniques to ensure safety for themselves, their team, and individuals in crisis.
What You will Learn
The skills to safely disengage and intervene in crisis situations.
- Common de-escalation communication framework
- Proactive verbal de-escalation strategies
- Safety intervention and disengagement skills
Who Can Register?
Due to CPI's delivery restrictions, this training is only available to MIAG Members. For membership, please visit the link below.
- Date: Saturday, December 20th, 2025
- Format: Blended
(online + live in-person session on the 20th) - Location: MIAG Office, Mississauga
- Time: 9:30 AM - 4:30 PM (in-person portion)
- Access: Participants will receive access to self-directed online modules with instructor support one week prior to the live session
- Eligibility: Members only
Training Format
- Day 1 - online self-directed,
- Day 2 - in person at MIAG's office.
- Blue Card Certification upon completion, and all materials included.
Facilitator
Yasmine Behiry
(Certified Trainer)
Call us for Bookings
(905) 270 6252
